Frequently Asked Questions
Where is Zawadi Baby Shop located?
We are conveniently located in the Nairobi CBD at the IBEA Building, 1st Floor, Shop F12, Moi Avenue, Nairobi. We are easily accessible and just a short walk from the main stage.
What are your opening hours?
We are open to serve you during the following times:
- Monday – Saturday: 8:30 AM – 7:00 PM
- Sunday: 11:00 AM – 6:00 PM
Do you offer online shopping and delivery?
Yes! You can order directly through our website or contact us on WhatsApp. We offer fast delivery within Nairobi and reliable countrywide delivery via trusted courier partners for customers outside Nairobi.
How much does delivery cost?
Delivery costs vary slightly depending on your location and the size of the parcel. For Nairobi CBD and environs, rates are very affordable. For up-country orders, we charge standard courier rates. Contact us for a specific quote!
What payment methods do you accept?
We accept M-Pesa, Cash payments in-store. For online orders, we primarily accept M-Pesa.
What are the essentials for a newborn in Kenya?
Every new parent needs the basics: heavy and light clothing (rompers/onesies), diapers, receiving blankets, a basin for bathing, and feeding essentials. At Zawadi Baby Shop, we stock complete Newborn Starter Packs to make sure you don’t forget anything.
Do you sell nursery furniture like cots?
Yes, we have a wide range of nursery furniture, including durable MDF cots, wooden cribs, and comfortable mattresses. We also stock chest of drawers to keep your baby’s room organized.
Do you have products for mothers too?
Absolutely. We stock a “Mother Care” range that includes breast pumps, maternity essentials, nursing bras, and hospital bags to help you prepare for delivery and beyond.